If you can make it through the first full minute of ads, the meat of the conversation with Mike Carnell is really good. For any company starting out or in planning sessions of how to roll out a Continuous Improvement initiative with Six Sigma, Mike Carnell hands out some free advice.
Mike is a long time guru in the industry. He tells it like it is, without fluff, without worrying about stepping on toes. The best thing about Mike: he is always honest with you. And the results his companies have seen speak for themselves.
A short excerpt:
Steve Wilson: What are the must be’s for any deployment?
Mike Carnell: It is a process. It is not about DMAIC. Think about the environment you are going to create for people to work in. Project selection. Process for selecting the right people. Financial data to help select projects. Finance involved from the planning stage to quantify benefits.
Steve Wilson: Why is a deployment plan to important?
Mike Carnell: What you are doing is introducing change. If you introduce change without a plan you will scare people and create stress. A plan puts people at ease.